Terms of service

Version 1.0 of 16 September 2026. Where language versions differ, the German version prevails.

1. Provider and service

FoxxCode GmbH, Blegistrasse 7, 6340 Baar, Switzerland ("we"), operates MEEYO, a platform for meeting people (website and app). MEEYO shows suggestions based on a transparent compatibility score, enables messaging between people who have chosen each other, and offers the AI companion MEE. We do not owe any particular outcome — no match, no date, no relationship.

2. Participation and account

Anyone aged 18 or over can take part. One account per person, truthful details, your own current photos. Every profile photo is checked, every face verified; without verification you can look but not write, you are not suggested and you do not get a Founding place. Login details are personal; whoever passes them on is liable for the consequences. With registration (checkbox "I accept the terms and the privacy policy") the usage contract for the free functions is concluded.

3. Packages, prices, conclusion of contract

The first 14 days after opening are free. After that there are three packages: 3 months CHF 45, 6 months CHF 75, 12 months CHF 120 — the same price for everyone, no coins, no boosts, no tiers. Prices are final prices in Swiss francs; any VAT is shown in the final price before purchase (currently none in Switzerland, not VAT-registered; for customers in the EU the rate applicable there). The purchase contract for a package is concluded when you click "Pay" in the checkout (Stripe) and the payment is confirmed. You receive a confirmation with invoice by e-mail. You can correct your details at any time before clicking "Pay".

4. Renewal and stopping

Subscriptions renew automatically for the same term at the price then valid; we remind you 7 days before by e-mail. Stop at any time with one click (Account → Stop package) without notice — the current package runs out, then nothing more is charged. One-off purchases (e.g. via Twint) do not renew. Consumers resident in the EU: after the first term the package continues for an indefinite period and can be cancelled at any time to the end of the current month.

5. Right of withdrawal

For customers resident in Switzerland there is no statutory right of withdrawal for online purchases; the 14 free days are our voluntary trial. Consumers resident in the EU may withdraw from the purchase of a package within 14 days without giving reasons (an e-mail to support@meeyo.ch suffices). As MEEYO is a digital service that starts immediately at your request, we ask you explicitly before purchase: do you agree to the immediate start and do you understand that your right of withdrawal thereby lapses? Without this checkbox there is no purchase; with it, the right of withdrawal lapses when the service begins.

6. What remains after the package

Profile and chats remain. New suggestions come with a package. An account without a login for 24 months may be deleted after a warning by e-mail.

7. Founding 500

The first 250 women and 250 men who register and verify receive one year free (Founding year), final after selfie verification. The Founding year starts when the platform opens (as soon as 125 women and 125 men are in) and does not automatically turn into a paid package. Six months after both pools are full, a weekend for two is raffled among all Founding members — participation without purchase, conditions published separately. Team test accounts do not count.

8. Conduct, reports, suspensions

The community guidelines apply. Anyone can report content with one tap; we review within 24 hours. Violations lead to a warning, a temporary suspension (7 or 30 days) or exclusion — always with a reason, sent by e-mail and in the app, and with the option to appeal to support@meeyo.ch within 30 days; a different person from the one who suspended decides the appeal. No shadow bans. In case of exclusion for a violation, no refund of the current package is due.

9. Content and rights

Your photos and texts remain yours. You grant us the right to show them to other members within MEEYO and to check them for safety and verification — not for advertising. You warrant that you hold the rights to what you upload.

10. AI functions

MEE is an AI, not a person. It phrases but does not decide: you confirm details from the conversation yourself, you adopt bio suggestions yourself, the coach provides drafts. MEE never writes in your name. AI assessments in reports are always checked by a human before any suspension.

11. Promoters

The promoter programme is governed by the promoter agreement (meeyo.ch/promoter/vertrag). Promoters are independent and do not act on our behalf.

12. Availability and changes

We strive for continuous availability but cannot guarantee it (maintenance, outages at providers). We may develop functions further; we do not cut core services of a paid package during its term. Changes to these terms are announced 30 days in advance by e-mail; if you do not object before they take effect, they apply — in case of a deterioration you may cancel until then and the remainder of a paid package is refunded pro rata. The app records which version you accepted and when.

13. Liability

We are liable without limit for damage caused intentionally or by gross negligence, and for injury to life, body or health. For slight negligence we are liable only for breach of essential contractual duties and limited to foreseeable, typical damage. We are not liable for the conduct of other members; we check faces and reports but cannot vouch for every person.

14. Law, jurisdiction, language

Swiss law applies, excluding the UN Convention on Contracts for the International Sale of Goods. Place of jurisdiction is Baar ZG; for consumers the mandatory courts of their place of residence additionally apply. Should a provision be invalid, the rest remains valid. The German version of these terms prevails.